Visit planning
Assign customer visits and tasks with clear ownership. Help representatives understand the purpose of each appointment before leaving for the day.
Products & solutions GPS Attendance & HR
Field Force Automation
Keep field work connected to the customer.
Coordinate visits, attendance and customer updates beyond the office. Give field staff a clear plan and managers useful visibility into progress throughout the working day.
STINGO CONNECTED BUSINESS
Field Force AutomationPeople, process and next actions.
Built around your daily workField Force Automation,
Field Force Automation,
explained.
A visit is more useful when its purpose, outcome and follow-up stay connected. Field Force Automation brings mobile activity into the shared CRM workflow.
Location-aware attendance
Use the configured mobile check-in and check-out process with location information to support attendance review.
Field activity updates
Record meetings and outcomes while context is fresh. Keep the office team informed about requirements that need a follow-up.
Manager visibility
Review recorded visits, location activity and task progress to coordinate work and identify where a representative needs support.
From first action to follow-through
How it works, step by step.
Assign
Prepare the visit list with customer details and the outcome expected from each meeting.
Check in
Use the mobile workflow and required permissions for attendance or visit reporting.
Update
Record the conversation, outcome and any new customer requirement.
Coordinate
Review incomplete work and assign the next action to the appropriate person.
Illustrative use case
A regional sales team visiting customer locations
A representative visits several dealers in a day. The visit record captures which discussion needs a quotation and which needs a service response, allowing the office team to act without waiting for a verbal end-of-day summary.
Field Force AutomationA shared process. A visible next step.
01Assign
02Check in
03Update
04Coordinate
Make the demo relevant to your team
Start with your real workflow.
Bring a typical daily visit plan and your attendance rules. Review mobile compatibility, connectivity needs, location permissions and working-hour settings with the implementation team.
Discuss your requirementsYour questions, answered
Before you get started.
Practical details to help you plan the right setup for your team.
How is this different from GPS attendance?
Attendance records when an employee starts or ends work. Field force workflows also organize customer visits, assigned tasks and the resulting follow-ups.
Will location work without permissions?
Location-based features require appropriate device permissions and service availability. Test the intended devices and agree on the working-hour process during setup.
Does the app work offline?
Confirm offline behavior and synchronization for the specific mobile workflow before rollout, especially if your team visits areas with unreliable connectivity.